Pilluvia Support and How to Use

Pilluvia is a medication reminder app for iPhone, in English and Spanish. It helps you take your medication on time, keep track of what you took, and share a simple history with your doctor.

Medical disclaimer. Pilluvia is designed to help you remember and organize medications according to instructions provided by your healthcare provider or prescription label. Pilluvia does not determine which medications you should take, the dose you should take, or when you should take them. It is not a substitute for professional medical advice, not a diagnostic or treatment tool, and not a replacement for talking to your doctor.

Always follow your healthcare provider's instructions. Do not change or stop a medication without consulting them. If you have a medical emergency, call 911.

Need help? Email us and we will get back to you, usually within 2 to 3 business days.

To help us answer quickly, please include your iPhone model, your iOS version, and a short description of what you expected to happen and what happened instead.

Email Pilluvia Support

support@o2cybertech.com

How to use Pilluvia

Prefer to practice instead of read? Try the interactive guide →

This is the whole app, step by step. Every part of it is also available in Spanish.

1. The first time you open it

Pilluvia shows a short page of safety information: what it does, and what it does not do. Read it and tap to continue. You can always read it again later under Settings, Important safety information, where the date you accepted it is also shown.

Right after that, iOS asks whether Pilluvia can send you notifications. Choose Allow. Reminders will not work without this. If you tap Don't Allow by accident, you can fix it later in the iOS Settings app under Notifications, Pilluvia.

2. Add your first medication by hand

  1. On the main screen, tap the round plus button at the bottom right.
  2. Type the medication name. As you type, Pilluvia suggests names it recognizes, including Spanish and Latin American names. You can tap a suggestion or keep what you typed.
  3. Enter the dose amount as a number, then pick the unit (mg, mL, tablet, puff, and so on).
  4. Optionally add the instructions from your label, for example "Take one tablet by mouth".
  5. Set Start taking: the date and time of your first dose. It defaults to right now.
  6. Choose Frequency: once daily, or every 4, 6, 8, or 12 hours.
  7. Choose Duration: ongoing, or a fixed number of days for a course like an antibiotic. A fixed course stops reminding you on its own when it is finished.
  8. Tap Save. Your reminders are scheduled from the start time.

3. Or add it by scanning the label

On the Add screen, tap Scan Label and point the camera at the prescription label. Hold the bottle flat so the text fills the frame. Pilluvia reads the name, the dose, the instructions, how often to take it, and how many days the course runs, then shows you every field so you can check and correct it. Nothing is saved until you tap Save. Scanning is optional and every field stays editable, so a misread is a quick fix, not a wrong entry.

The photo is read entirely on your iPhone. It is not uploaded and not saved to your photo library.

4. If you already took the first dose earlier today

Set the Start taking time to the time you actually took it. Pilluvia then records that first dose as taken for you, so it does not ask you again in "Needs your attention". If you set a start time in the future, nothing is recorded. You can always undo an automatically recorded dose from the calendar.

5. Reading the main screen

Your medications are listed in the order the next dose is due, with a small icon for the form: a pill, a bottle for a liquid, an inhaler, a dropper, or a syringe. The time on the right updates on its own, and shows "Now" or "in 20m" when a dose is close. Press and hold any medication for a full read-only view with the complete name, schedule, and instructions. Swipe a row left to remove it.

If a dose time passes without a response, that dose appears in a Needs your attention area at the top, so you can still record what happened. It covers today and last night.

6. When a reminder arrives

The notification shows the medication, the dose, and the time it was scheduled for. From the notification itself, without opening the app, you can choose:

Tap the body of the notification instead if you want to open the app and add a short note, for example "took with food".

7. Marking a dose you missed, and undoing a mistake

From "Needs your attention" you can mark a missed dose as taken, skip it, or ask to be reminded later. If you tap the wrong thing anywhere in the app, tap the same choice again to undo it. You are never stuck having recorded something that did not happen.

8. Your history, and sharing it with your doctor

Tap the calendar icon on the main screen. The calendar shows what you took each day. Tap any day for a full breakdown across all your medications, with the scheduled time, the time you actually recorded the dose, and how far apart those were.

From the calendar, tap the share button to turn a month into a formatted summary: your medications, the day by day times, and any notes. It reports counts, never a score or a grade. Review it first, then send it before an appointment. It opens in any browser and can be saved as a PDF from the iOS print screen.

9. Choosing your language

Pilluvia follows your iPhone's language automatically. To set it yourself, open Settings inside the app, then Language (Ajustes, Idioma), and choose System, English, or Español. The change takes effect right away, with no restart.

10. Making reminders harder to miss

Under Settings, Reminder sound, you can turn on Insistent reminders. When it is on, each dose reminder plays a longer alert tone instead of a short chime, and it comes through Focus modes and the Scheduled Summary. It is off by default so reminders stay calm. Even with it on, iOS will not let a reminder play through the silent switch; a mode that can do that needs a separate Apple permission we are working on.

11. Checking that reminders are working

Open Settings inside the app. The Reminder status section tells you whether notifications are allowed and how many reminders are currently scheduled. If notifications are off, there is a button to open the right iOS setting.

Reminders

A reminder did not appear. What should I check?

How does Pilluvia work out my schedule?

You set a start date and time and choose a frequency: once daily, or every 4, 6, 8, or 12 hours. Pilluvia builds the full schedule from that. If you set a course length, reminders stop on their own when the course is finished.

What do insistent reminders change exactly?

They swap the short default sound for a longer alert tone, and they raise the reminder to a level that iOS lets through Focus modes and the Scheduled Summary. They do not override the silent switch, and they do not change your schedule. The setting is per device and applies to all of your medications.

Is there a limit to how many reminders can be scheduled?

iOS lets an app hold up to 64 pending notifications at once. If you track many medications with frequent doses, only the nearest reminders may be scheduled at any given moment. Opening the app regularly keeps the schedule refreshed.

Can I rely on Pilluvia for critical medication?

Please do not rely on it as your only safeguard. Reminders depend on your iPhone staying powered on and on its notification, battery, and Do Not Disturb settings.

Recording doses

How do I mark a dose?

From the reminder notification you can choose Taken, Skip, or Snooze without opening the app. You can also mark a dose from inside the app, on the main screen or from the calendar.

I tapped the wrong thing. Can I undo it?

Yes. Tap the same button again to undo it. You are never stuck having recorded something that did not happen.

What is the "Needs your attention" section?

If a dose time passes without a response, Pilluvia keeps that dose visible so you can still record what happened. This covers today and last night, so an overnight dose you missed is never hidden from you the next morning.

It only reaches back that one night, by design, so this section stays focused on what is genuinely current. A dose from further back that was never answered will not appear here, but it is never lost: open the calendar and tap that day to see it and record what happened.

Why was my first dose already marked as taken?

Because you set the start time to earlier today. Pilluvia reads that as "I already took this one" and records it for you, so it does not ask a second time. If that is not what you meant, open the calendar, tap that day, and tap the dose again to undo it.

History

Where do I see my history?

Tap the calendar icon on the main screen. The calendar shows what you took and when. Tap any day for a full breakdown across all of your medications, with the scheduled time, the time you actually recorded the dose, and how late or early that was.

Can I share my history with my doctor?

Yes. You can share any month as a formatted summary that lists your medications, the day by day times, and any notes. You can review it first, then send it ahead of an appointment.

Language

How do I switch between English and Spanish?

Open Settings inside the app, tap Language (Ajustes, Idioma), and choose System, English, or Español. "System" follows your iPhone's language. The change is immediate.

Is the whole app translated?

Yes: every screen, the reminder notifications, and the safety information. The support and privacy pages on this website are available in Spanish too.

Editing and removing

How do I change a medication or its schedule?

Open the medication and tap Edit. Saving your changes updates future reminders.

How do I remove a medication?

Swipe its row left on the main screen, or open it and use Remove. Its future reminders are cancelled.

Privacy and data

Where is my information stored?

Only on your iPhone, in a private app database that other apps cannot read. iOS keeps that data protected on the device. There is no account and no server, so it is not stored anywhere else. See the Pilluvia Privacy Policy for details.

Do you share my data?

No. There is nothing to share. Pilluvia has no servers and never transmits your medication information to us or to anyone else.

How do I delete everything?

Remove individual medications in the app, or delete the app to remove all of its stored data from your device. Because we never receive your data, there is nothing for us to delete on our end.

Does Pilluvia sync between my devices?

No. Pilluvia does not sync. Each iPhone keeps its own list, on that device only.

What happens to my data if Pilluvia is discontinued?

Your medications and history are on your iPhone, not with us, so they stay exactly where they are and the app keeps working. There is no server for us to switch off that would remove them. If we ever stop supporting the app, we will post notice on this page first.

Troubleshooting

The app closed unexpectedly.

Reopen it. Your data is saved as you go, so nothing is lost. If it keeps happening, restart your iPhone, make sure iOS and the app are up to date, and if it continues, email us the steps that trigger it.

My reminders are not arriving.

See "A reminder did not appear" above. The usual causes are notification permission, a Focus or Do Not Disturb schedule, or Low Power Mode.

Requirements

What do I need to run Pilluvia?

An iPhone running iOS 15.5 or later. Pilluvia is an iPhone app and is not designed for iPad.

Safety

Is Pilluvia medical advice?

No. Pilluvia is designed to help you remember and organize medications according to instructions provided by your healthcare provider or prescription label. Pilluvia does not determine which medications you should take, the dose you should take, or when you should take them. It does not replace your doctor, your pharmacist, or the instructions on your prescription, and it does not check for drug interactions or allergies.


Still stuck? Email support@o2cybertech.com. See also the Privacy Policy and the Terms of Use.